Watch the right zones
Bring permitted cameras and site zones into one live view, with detection rules tailored to the risks at each location.
← ALL PRODUCTSPRDCT / 01 — 04
SECURITY & SAFETY INTELLIGENCESurveOps↗
From footage to faster action.
FOR RETAIL, FACILITIES, AND MULTI-SITE SECURITY TEAMS
BLACKARK / 01INTERFACE STUDY ↗
LIVE VIEW / STORE 01
RESPONSE VIEWDetect. Verify.
Escalate.
Escalate.
01 / LIVE ALERT02 / INCIDENT REVIEW03 / RESPONSE PLAN
SECURITY & SAFETY INTELLIGENCE↗
AI surveillance software for faster, informed response.
AI-assisted monitoring that helps teams detect possible threats, safety incidents, and medical emergencies in real time.
SurveOps brings authorized camera feeds, event detection, and incident response into one operational view. It can flag activity consistent with armed robbery or theft, visible hazards, falls, and signs of a person in distress. Operators receive the relevant footage, location, and timeline to verify what happened. Configured response plans can sound on-site alarms, notify emergency contacts, and initiate calls to relevant authorities through connected systems.
HOW IT WORKS / IN REAL TIME
From live signal to a useful next move.
An illustrative workflow for SurveOps. The exact integrations and deployment are scoped with BlackArk.
Review the event
Surface a possible incident with its source footage, location, and timeline so an operator can judge urgency and reduce false alarms.
Start the response plan
Route a confirmed event to staff, activate connected alarms, and contact emergency numbers or authorities where the required integrations and procedures are in place.
IN PRACTICE
When a store camera flags activity consistent with an armed robbery, the security team can review the live view, alert staff, and follow a preapproved escalation plan that may include an alarm and a call to the relevant authority.
FUNCTIONALITY / 01
Built around the work that matters.
Detect critical events
Monitor approved video feeds for predefined patterns associated with robbery, theft, unsafe conditions, falls, or visible distress.
Give operators context
Show the camera, location, time, and surrounding footage behind each alert so teams can assess a situation before escalating it.
Coordinate the response
Trigger a local alarm, notify designated people, or initiate configured emergency calls according to the site’s approved response plan.
Keep an incident record
Preserve event timelines, acknowledgements, and associated footage for review, reporting, and improvements to site procedures.
DATA SECURITY / LOCAL DEPLOYMENTYour systems.
Your systems.
Your data.
SurveOps can run locally on the customer’s own servers, so camera feeds and incident records can be processed within the site’s network. Access to footage, retention periods, and any alerts or calls sent outside that network are configured under the organization’s security policies.
Runs on your infrastructureAccess set by your teamIntegrations under your control
CORE CAPABILITIES
Four connected parts of the product.
01Threat and theft alerts↗
02Safety and distress monitoring↗
03Alarm and call escalation↗
04Incident evidence timeline↗
Interface visuals are illustrative. Data sources, detection rules, automated actions, and approval paths are configured for each deployment. Photograph: Haberdoedas / Unsplash ↗